Chapter 12. Understanding Context

Introduction

“It depends” is an often-overused phrase, especially by consultants or those seeking to avoid answering a question (some may say that was a redundant statement). The fact of the matter is that appropriate techniques really are dependent on the context in which work is being done. And one of the biggest contributions to context in IT projects is the characteristics of the organization itself and its strategy. Your team working on an IT project may need some discussions to understand the strategy of their organization if it is not clearly stated. The techniques described in this chapter can also be used to understand the strategy of parts of an organization more directly impacted by your particular ...

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