Chapter 1. The Power of Communication
Babble is big in business today. It's the tendency for executives to talk about important issues in convoluted, evasive, or empty terms, and it's evident every day in the newspapers and on television. However, it's much more insidious inside companies than outside them. It corrodes an organization's ability to achieve results, derailing leader and employee alike.
Babble is the PowerPoint presentation filled with lists of priorities, confusing diagrams, and tables full of numbers. It's the multitude of devices leadership trot out to drive action—the visions and values, goals and objectives, metrics and performance indicators, initiatives and priorities. Babble is the clever but empty phrases written to make ...
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