Acknowledgments

THE IDEAS IN BOOKS such as this one do not emerge fully formed and ready for publication. Rather, they are developed over a long period, based on real-life experiences, and nurtured in an environment that allows for research and reflection and that provides opportunities for collegial discussion and debate. We are deeply appreciative to the Massachusetts Institute of Technology for creating just such an environment and for the resources that allow us to do interdisciplinary research. At MIT, the Lean Advancement Initiative (LAI) has provided a particularly important home in which we have been able to cultivate and test our ideas. We thank our many MIT and LAI colleagues with whom we have worked over the years: Earll Murman, who ...

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