7.3. UserZoom
- http://www.userzoom.com/
- Cost: $$
UserZoom is a fully featured system for creating and administering a wide variety of online usability studies. Our sample study of the TerraPass Web site was created using UserZoom. As shown in Figure 7.17, tasks are presented in a small window at the bottom of the screen. The user navigates a prototype or live site in the main window to find the answer to the task. Task success can be determined by getting the correct answer to a question or by having reached a predefined success URL. Task time is recorded automatically, as are clickstream data. A variety of questions and rating scales can also be used.
Figure 7.17. Sample online study in UserZoom. Note the task window across the bottom. ...
Get Beyond the Usability Lab now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
