Chapter 1

Chapter 1

Language of the mind and body

‘I speak two languages. Body and English.’


No doubt over the years you’ve picked up on the various ways we all communicate – facial expressions, the way we stand or sit, gestures such as crossing our arms in a particular way, the position or tilt of the head or direction of the eyes. All these movements express something – even without accompanying speech. How you perform these movements contributes to creating the image that you present and will determine people’s perceptions of you.

It’s very rare for any of us, when we’re talking to people, to believe that our words alone can convey the right message.

We may smile or grimace, avert our gaze at times, stand ...

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