A Quick Guide to Finding Out About Someone Without Asking

“Life isn’t about finding yourself. Life is about creating yourself.”

George Bernard Shaw

Pay attention to the way people behave if you want to find out about them. By observing

  • facial expressions
  • gestures
  • vocal patterns
  • posture

you discover the person within.

Throughout this book we have been looking at the non-verbal behaviours that reveal a person’s thoughts, moods, and intentions. Here’s a handy list to help you interpret what you see and hear. Before making an assessment, always consider the context and look for clusters of gestures.

Facial Expressions

Negative Positive
FOREHEAD
  • Tight and wrinkled
  • Muscles pulled down and towards centre
  • Lowered eyebrows
  • Relaxed ...

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