21Take a Trip Around the World

Learn about Other Cultures

IF YOU MANAGE PEOPLE, there’s a good chance you have someone on your team who doesn’t look like you. Not exactly like you, of course—that would be weird. I’m referring to different cultures here. You know, people with different life experiences, who don’t share your background and didn’t walk the same path you traveled.

The first time you manage someone from an unfamiliar culture, it can be a bit intimidating, both for you and for the employee. You may have different value systems, religious beliefs, family traditions, food preferences—you name it. There may be a language barrier or a work ethic issue that causes you to communicate or set performance goals differently. Or maybe you don’t ...

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