There is a law of leadership physics that affects many leaders without their being aware of it, and it can do them in if they are not careful. But if they are, they can soar. The law is this: the higher you go in leadership, the fewer external forces act upon you and dictate your focus, energy, and direction. Instead you set the terms of engagement and direct your own path, with only the reality of results to push against you.

For example, if you work the counter in a retail chain, the definition of what you do and the direction of your efforts has pretty well been defined. The forces have acted upon you. Obviously there are specific behaviors a checkout clerk controls that can add significantly to the bottom ...

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