CONCLUSION

My seatmate on a flight from California to Chicago was a retired CEO from the banking industry. We had been on a fun golfing trip and were just shooting the breeze. As we discussed leadership, he emphasized, “Leadership is everything.” I asked him to explain, expecting him to tell me about how leaders create vision, strategy, and drive results. He would certainly know, as he had built a large and very successful banking enterprise from the ground up. He was an icon in the industry, recognized many times over for the company he had created. But that is not what he talked about.

What he talked about was the sad situation of a friend of his in another industry. He had also built a successful enterprise, creating great value for the stockholders ...

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