CHAPTER 12: TEAMS HOLD RETROSPECTIVES AND TUNE THEIR BEHAVIOURS
Success produces confidence; confidence relaxes industry, and negligence ruins the reputation which accuracy had raised.
Ben Jonson
Breaking the Addiction to Process Step 12: Don’t move into the future without taking time to learn from your past mistakes.
Do you generally finish a project with great relief and move on quickly to the next thing without trying to learn from your mistakes? No one likes dwelling over errors they’ve made or bad judgement calls; but don’t you want to learn something from it, so you won’t repeat the same mistakes again?
Remember the axiom: ‘If you’re not making mistakes, you’re not trying hard enough.’
It can be hard on the ego to review a situation where ...
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