Using the Proactive Framework to Promote Nonjob Performance

A jobholder prepared (and encouraged) to perform these nonjob roles—in addition to completely satisfying the requirements of their job role—is accomplishing more than what’s stated in their job description.

In the last two chapters, I explained the way the job description obstructs enterprising behavior. I introduced the concept of the nonjob role and its significance to performing in the changing workplace. It’s the nonjob role that I want to discuss here in this chapter. What are the key nonjob roles? Why are they important? And how can the proactive framework be applied to performance? These are the questions we explore.

Work is two dimensional. The job description details ...

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