CHAPTER 3Close the Engagement Gap
Getting the people behind you to close the gaps on commitment requires that they buy into the direction and supporting goals you set. People will not always close on the promise of greater salaries, benefits, or responsibilities, but they will always move on emotions. The key is finding which ones to pull on to get them to close within your draft, and figuring that out requires your engagement. Engage them effectively, and your people will commit.
In an age when we strive for greater and greater efficiencies and champion remote work, it is easy to put engaging the established folks in your organization low on your priority list. ...
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