CHAPTER 6

Running Your BA Practice Like a Business

As organizations navigate the 21st century challenges of constant change, hyperconnectedness, and the critical need for innovation, your BA practice group will need to establish itself as a vital organizational force. Your BA practice is essentially a small business that needs to create value for the organization and its customers.

The good news is that you have made a great start; the bad news is that the real work—the work to ensure sustainability, continuous improvement, and delivery of real business benefits—lies ahead. How do you build a BA practice to last? Your focus at this point is on running the business for the long haul through:

•  Visioning. Review and update your vision, mission, ...

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