Video Description
4 EASY STEPS TO DRIVING EXEMPLARY COLLABORATION AND POSITIVE BUSINESS RESULTS
People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility. You can take charge--and you can make a difference! Breakthrough Communication provides easy-to-implement strategies for virtually any business situation, whether it's one-on-one or within a group.
"Not since Dale Carnegie's How to Win Friends and Influence People has there been such a valuable roadmap for bringing high-impact results." -- Marshall Goldsmith, New York Times bestselling author of What Got You Here Won't Get You There and MOJO
"A practical and insightful translation of cutting-edge psychological science research." -- Laura Kray, PhD, Warren E. & Carol Spieker Professor of Leadership, University of California, Berkeley, Haas School of Business
"Destined to become a classic, Breakthrough Communication tells the truth about achieving status in and dominating your niche. If you can handle the truth, this book will change your life." -- Kevin Hogan, PsyD, author of The Science of Influence
"This book is a true breakthrough itself. If you want to learn to communicate better, you must read this book!" -- Dave Kerpen, New York Times bestselling author of Likeable Social Media and Likeable Leadership
"Breakthrough Communication is a smart and entertaining read for anyone who wants to be successful with people." -- Debra Benton, President, Benton Management Resources, Inc., and author of The CEO Difference
Table of Contents
- Acknowledgments 00:00:20
- Introduction 00:07:23
- STEP ONE: Chapter 1: The Art of Getting on the Radar 00:34:05
- Chapter 2: Managing Your Status 00:21:18
- Chapter 3: Finding Common Ground 00:25:06
- Chapter 4: Nine 'Hats' You Can Wear to Get on the Radar 00:43:16
- STEP TWO: Chapter 5: Setting the Agenda: Focusing on What Really Matters 00:37:25
- Chapter 6: Clarifying Focus and Objective 00:22:07
- Chapter 7: Making New Ideas Salient 00:43:38
- STEP THREE: Chapter 8: The Elusive Art of Meaning Making 00:36:48
- Chapter 9: How Language Creates Meaning 00:37:05
- Chapter 10: Creating Meaning with Stories 00:45:32
- STEP FOUR: Chapter 11: Spark the Action You Want to See 00:36:49
- Chapter 12: Managing Fear 00:33:17
- Chapter 13: Managing Ambivalence 00:24:55
- Chapter 14: Learning from Feedback: It's Not Over 'til It's Over 00:31:44
- Bibliography 00:00:40