Chapter 9Design Process for Activation

The design and activation of a global operating model is a major undertaking that deserves a well–thought-out process and project infrastructure that is likely to be in place for two or more years.

We are often invited to work with an executive team on a new organization design once their work on the growth strategy is complete. The CEO often has a design concept in mind, but wants assistance rendering it in the level of detail that will guide implementation. We are also frequently asked to come two years or more after the initial implementation of a new organization model to assess what is not working and advise on how to speed activation. These latter projects have proven to be some of the richest learning ...

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