Bridging the Soft Skills Gap: How to Teach the Missing Basics to Todays Young Talent

Index

A

• Ability self-evaluation
• Accountant with soft skills scenario
• Active review tool
• After action review tool: applying to problem solving
  • learning from others by using the
• Assumptions (questioning)
• Attention to detail: brainstorming
  • self-assessment of your
  • self-improvement planning
  • taking notes and making checklists
• Attentive listening
• Authority: chain-of-command problem
  • Gen Zers lack of old-fashioned “followship” to
  • Gen Zers lacking the soft skills to conform to
  • interference of helicopter-parenting with
  • multiple boss problem. See also Bosses

B

• Baby Boomers: “everyone gets a trophy” style parenting by
  • post-Boomer generational shift in the workplace
• “Bad attitudes”: considering
  • dealing with people with
  • individual employees ...