O'Reilly logo

Bridging the Values Gap by Ellen R. Auster, R. Edward Freeman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 4

Do Values Right or Don’t Do Them at All

Just to throw down the gauntlet, we believe that most businesses are subject to something we call:

The Performance ChallengeMost organizations underperform because they don’t understand how values work. The challenge for organizations is to do values right or don’t do them at all.

To better understand this challenge, we discuss three issues: some common mistakes about values, the power of connecting values to the business model, and values through conversation.

Some Common Mistakes about Values

It is important to do values right for a simple reason: once you have framed a business model in terms of purpose and values, and once you have asked employees and other stakeholders to support those values, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required