chapter 6

Our voice and what we do with it is a major component of how we go out into the world as an assertive being. It’s one very important side of the coin, where the other is what we do or physically express (which we will cover in Chapter 7).

The effects of language

The language with which we choose to express ourselves makes a significant impact on how we are seen by the world at large. There are a lot of words out there, but more often than not we tend not to choose them as wisely as we might, particularly in the heat of the moment. How many times do you walk away from a situation that hasn’t gone so well wishing you had said something in a different ...

Get Brilliant Assertiveness now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.