CHAPTER 9: Learning from projects

Reviewing a completed project provides organisations with an excellent chance to learn. In the pressure to get on, there is often a temptation to miss out a formal review. This is a waste of a valuable opportunity. This chapter also includes a project quality assurance (QA) checklist which can be used at any stage in a project.

Determining if a project is successful or not

The basis for learning is to understand whether something is successful or not – if you do not know this you cannot draw useful conclusions. Many factors and different viewpoints have to be taken into account. Determining if a project is successful should be linked to the success ...

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