This chapter will explain what coaching is, how it works, and – importantly – how it can work for you. We’ll examine key differences in a coaching conversation and also the benefits that adopting a coaching style can bring. We’ll look at the difference of influencing others by being directive, or by being non-directive. Then you’ll be asked to reflect on your own influencing style, to highlight immediate opportunities for improvement.
What is coaching in the workplace?
Coaching is a conversation, or series of conversations, that one person has with another. The person who is the coach intends to produce a conversation that will benefit the ...
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