Brilliant Coaching, 2nd Edition

Now let’s look at what we mean by focused listening, and what the features of good listening are. This chapter talks about what it takes to really listen to someone else and what sometimes gets in the way of that. You’ll also find ways of practising listening to increase your normal capacity to listen.

In a coaching conversation, your requirement to listen goes beyond a simple need to hear information. When we do not listen well, our understanding of someone and their conversation reduces, as does our ability to react appropriately. Yet when ...