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Brilliant Coaching, 2nd Edition by Julie Starr

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Chapter 11

This final off-line scenario builds on the previous two off-line scenarios by presenting a situation where both the manager and the subordinate have things they want to discuss. For completeness, we’ll start at the beginning, and demonstrate the opening of the conversation. But in this scenario your challenge is mostly about deciding what’s ‘coachable’ (what can be handled in a less directive style) and what’s not (you simply need to confirm, or give information). My challenge is to display how most things are actually coachable and that by withholding your natural inclination to ‘tell’ you’ll achieve more.

This time we’ll imagine that you’re ...

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