This chapter will explain what coaching is, how it works, and – importantly – how it can work for you. I’ll explain the key differences in a coaching conversation plus the benefits that adopting a coaching style can bring. We’ll look at the difference between influencing others by being directive and by being less directive. You’ll then be asked to reflect on your own influencing style, to highlight immediate opportunities for improvement.
What is coaching at work?
In the workplace, coaching is a style of conversation, or conversations, that one person has with another. The person who is the coach intends to produce a conversation that will ...
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