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Brilliant Coaching 3e, 3rd Edition by Julie Starr

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Building rapport or relationship

This chapter explains what rapport is, and why it’s relevant to your coaching. We’ll look at the causes and features of good and poor rapport, so you’ll know what affects it. You’ll also be encouraged to think about how you experience rapport, and how you might develop this important skill further.

What is rapport?

Rapport is the sense of warmth and affinity in a relationship, either in a brief moment, like a quick conversation, or over time in a longer-term relationship. Rapport also refers to your quality of relatedness to someone else. ...

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