This final off-line scenario builds on the previous two by presenting a situation where both the manager and the subordinate have things they want to discuss. For completeness, we’ll start at the beginning and demonstrate the opening of the conversation. But in this scenario your challenge is mostly about deciding what’s ‘coachable’ (what can be handled in a less directive style) and what’s not (you simply need to confirm, or give information). My challenge is to show how actually most things are coachable and that when you withhold your natural inclination to ‘tell’ you’ll discover this for yourself.
This time we’ll imagine that you’re with ...
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