4 brilliant Cover L etters
switchboard operator will normally be pleased to help you out, but don’t
be afraid of asking to be put through to the department in question so that
you can ask yourself.
Hiring decisions are often made either by the person to whom you would
be reporting or by the person to whom they report – sometimes both.
However, sometimes it is the HR department that makes the final
It’s also worth looking on an organisation’s website. Many organisations
list their key personnel on their websites. (You should in any case be
looking carefully at an organisation’s website before you apply to them.
Too many candidates know little or nothing about the organisation they
are applying to.)
If all else fails
If all else fails and you are unable to obtain a precise contact name
then letters can be addressed to either the Recruitment Manager or the
HR (Human Resources) Manager. There’s no reason why this shouldn’t
still elicit a response. But you might like to be a little more creative and
take a guess at the appropriate job title of the decision maker. For
example, if you are looking for work as a sales manager then the Sales
Director might be a good choice. Even if there is no Sales Director,
your letter should be passed on to the person who best fulfils that
Sending more than one copy
There’s nothing, of course, to stop you sending in your letter both to the
HR department and to the individual you believe to be in charge of your
particular department (assuming you’re not looking for work in the HR
Hedge your bets by sending in more than one copy of your letter and you
stand even more chance of getting yourself noticed.
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