Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.
Sir John Harvey-Jones
This chapter covers how to be more effective by providing enough time for your email recipient. It focuses on how you can:
- improve the use of your time and that of your colleagues by making sure you leave people sufficient time to reply properly to your email
- increase the probability of meeting deadlines, even when others you depend on are unavailable
- further reduce the email stress factor
- promote even ...
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