May 2012
Beginner
208 pages
3h 10m
English
Content preview from Brilliant Emotional Intelligence
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Identifying, using and managing nonverbal communication is an important aspect of emotional intelligence. Facial expressions, posture, touch etc. are all emotionally driven. Nonverbal messages can create, for example, a sense of interest, trust and empathy between people or they can generate fear, confusion, distrust and apathy.
Nonverbal communication is a natural, mostly unconscious language that conveys your true feelings and intentions in any given moment, and clues you in to the feelings and behaviour of other people. So, if you want to develop your emotional intelligence, it makes sense to be more aware of nonverbal behaviour.
Nonverbal ...
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