May 2012
Beginner
208 pages
3h 10m
English
Content preview from Brilliant Emotional IntelligenceBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Introduction
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Dale Carnegie
Emotions are what drive us and emotions can also lead us astray. In Latin, emotions are described as ‘motus anima’ meaning ‘the spirit that moves us’.
No matter how logical, reasonable and rational we think we are, it is our emotions that motivate and propel us. Emotions play a key part in the way we perceive, understand and reason about people and things.
It’s easy to dismiss the mess and muddle of emotions as interference with rational reasoning and decision-making; we tend to see intellect as separate from and superior to emotions. Emotional intelligence, however, recognises that intellect and emotions are ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.