Who needs more rules?
Just as young children thrive and flourish in an environment with clear and consistent expectations and boundaries, the success or failure of a meeting is also dependent on business guidelines and protocols that are clear, understandable and relevant to all. As participants, we all share responsibilities for both developing these guidelines and also adhering to them; in Part 4 the benefits of adopting these ground rules from an organisational viewpoint are outlined in more detail, but for now let us explore what differences we can make personally.
How often have you heard or uttered any of the following immortal phrases ...
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