Close on a high!
Just as first impressions are so important, the way you summarise and conclude your Brilliant Meeting will be the lasting impression with which your participants leave. Ensure that you allow sufficient time for a positive, inclusive, ‘on-time’ close to your meeting. This process alone will result in an effective boost to the group’s motivation.
If you have ‘parked’ questions and issues throughout the meeting it is now essential that these are addressed, or at the very least recorded and added to the agenda for any subsequent meeting. As discussed in Chapter 8, the trap of ‘Any Other Business’ should be avoided if possible, ...
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