Learning and unlearning

‘If everything was perfect you would never learn and you would never grow.’

Beyoncé Knowles, singer

To borrow and distort a George Orwell quote, every chapter in this book is equally important but some are more equal than others. There is little that is more important in our quest for impact than the power of learning. It’s the very reason you picked up this book and the reason it has been written. For example, every interaction you have with other people has the capacity to change you in some way and, by extension, change the other person too. If you have a productive conversation with someone you previously found ‘difficult’ you may discover ...

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