![Working in a virtual world](/api/v2/epubs/9781292077567/files/images/fig_217.png)
‘Technology is the campfire around which we tell our stories.’
Laurie Anderson, performance artist and musician
Online connectivity, VoIP (Voice over Internet Protocol), client portals, email, collaborative networks, LinkedIn, video conferencing and virtual or remote teams have all appeared in the world of work over the past 20 years. They have created their own challenges (has there ever been a bigger timewaster than the misuse of email?) but they have transformed the way we work, communicate, create and collaborate. In some ways things are not so different. The email we now get used to live in the in tray (and the in-tray was always full). ...
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