Mike’s first rule of change
Resistance is inevitable.
Projects create change, and change inevitably brings about resistance. Even when the change is manifestly beneficial, there is a tendency to be suspicious of the motives behind it, or to suspect that it is not what it seems. The source of our resistance is in our minds: we may be fearful of the change or of our ability to cope with it; we may know we can cope, but not want to make the effort; we may want to make the effort, but be sceptical about whether it will be worthwhile.
Why change leads to resistance
Our response to change is part of how our brain works. We can see it in how we react ...