So, a successful social media presence, if you boil it down to its very essence, is made up of four parts:
- passive social presence
- active social participation
- monitoring and refining.
You could almost treat this like a mini marketing strategy for your business; so let’s have a look at each of those parts in turn.
Clearly, like with any other area of business, it is crucial to have a plan. Without a clear social media strategy it is unlikely that you will have considered how to control what people say, what happens if it ...