September 2011
Beginner to intermediate
232 pages
5h 16m
English
Content preview from Brilliant Stress Management
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A
t various points in Brilliant Stress Management, I have
given you the advice to seek out help and support. This
final chapter offers you some advice for when some-
body comes to you for help and support. Having got this far in
the book, you will already have a lot of resources, so this chapter
is not about what advice to offer. Instead, it is about how to give
your help and support effectively.
There are three sections in this chapter, which take you through
advancing understanding of how to help, starting with listening
well, then helping someone to regain control, and thirdly looking
at one psychological model that will help you understand their
need to apportion blame and how you can introduce reason into
their thinking. Finally, because ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.