Chapter 9

Group dynamics are present when there are three or more people. This chapter focuses on what they are and how to identify them. By knowing the different types, you will be able to create exercises that fit into their particular preferences. We will look at managing challenging people and what we must do to keep the rest of the group safe by deciding on ground rules or boundaries. We will also look at 10 typical challenging behaviours and what you can do to handle them.

It is your role as trainer or facilitator to make sure that the group feel safe in their environment. Generally, you will be providing the ‘what’ of the workshop and the group ...

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