In this chapter we will look at the different types of evaluation form (also known as ‘happy sheets’) and their use and applicability, linked to Kirkpatrick’s famous evaluation model. We will identify when to use them and when not to; and examine why some people are reluctant to complete them and how we can challenge their mindset.
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Trainers must begin with desired results and then determine what behaviour is needed to accomplish them. Then trainers must determine the attitudes, knowledge, and skills that are necessary to bring about the ... |
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