You get a job or a promotion on the basis of your potential to benefit the organization you’re working for. But your success in the job means realizing that potential. You actually need to get things done.

In a typical performance evaluation, some of your tasks or goals are laid out, and the evaluator determines whether you’ve met expectations in achieving them. The highest praise you can get is that you’ve exceeded expectations. You’ve gone beyond the potential your employers see in you and tried to make everyone around you more effective as well.

To exceed expectations, you need to take a big-picture view of what success means for you and make continual progress toward your goals. In this chapter, I start by exploring some of the ...

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