Preface

Much has changed since 1994 when this book was first written—the iPod, iPad, Skype, GPS, mobile broadband, YouTube, Bluetooth, iPhone, Facebook, Twitter, Pinterest, Instagram, search engines, smartphones, Amazon, satellite TV, and Wikipedia, to name a few. Access to information is now at everyone’s fingertips. An endless amount and variety of videos, books, and articles are virtually free to anyone who owns a computer, tablet, or smartphone. Ways of communicating with people around the globe are just a few keystrokes away. In many ways the world has been revolutionized in the last 22 years.

Someone found in the jungle after being given up for dead for 20 years would find it difficult to get in the door of the average business and would ...

Get Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement, Third Edition, 3rd Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.