Chapter 8. Evaluating Performance: The Use of Variance Analysis

Astandard cost is a predetermined cost of manufacturing, servicing, or marketing an item during a given future period. It is based on current and projected future conditions. The norm is also dependent on quantitative and qualitative measurements. Standards may be based on engineering studies looking at time and motion. The formulated standard must be accurate and useful for control purposes.

Standards are set at the beginning of the period. They may be in physical and dollar terms. Standards assist in the measurement of both effectiveness and efficiency. Examples are sales quotas, standard costs (e.g., material price, wage rate), and standard volume. Variances are not independent, so a favorable variance in one responsibility area may result in an unfavorable one in other segments of the business.

Variance analysis compares standard to actual performance. It could be done by division, department, program, product, territory, or any other responsibility unit. When more than one department is used in a production process, individual standards should be developed for each department in order to assign accountability to department managers. Variances may be as detailed as necessary, considering the cost/benefit relationship. Evaluation of variances may be done yearly, quarterly, monthly, daily, or hourly, depending on the importance of identifying a problem quickly. Because actual figures (e.g., hours spent) are not ...

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