Maintenance and governance are essential for digital workplaces during the post-production phase. Efficient maintenance/governance is necessary for the continued success of the digital workplace.
Maintenance includes activities such as enhancements, automation, and patching that are part of the day-to-day activities of an EXP. Governance includes standard operating procedures (SOP), roles, and responsibilities for managing EXP operations.
This chapter covers the EXP maintenance and governance-related topics.