This chapter is a comprehensive guide to professional engineering email. We’ll cover organizing information, but we’ll also discuss subjects like selecting an audience, tuning your level of formality, formatting, how to show respect, and small-but-nonobvious details like addressing and signing. First: motivation.
You’re going to write a lot of email as a software engineer, and if you’re lucky, you’ll read only ten times as much; if you’re really lucky, some of it won’t be terrible. You’ll read every variety of bad email: emails that are way too long, emails packed with useless detail, confusing ...
