How to Find Answers Within Your Company

Internal knowledge markets can facilitate information sharing within large organizations. The trick for executives is figuring out how to make them work.

Los Angeles-based AECOM Technology had a problem. An AECOM plant in Argentina had made a successful move into biofuels processing and was producing sugar dust as a byproduct of its biofuels production. The problem: Airborne sugar dust can be explosive — and AECOM was concerned about the possibility of having fireballs near its fuel processing. A team of AECOM employees based in London had several ideas, but after weeks of back and forth, a solution finally emerged — via an internal company bulletin ...

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