Part of your ability to create a high-performance team will be to understand better the roles that people take in a team. In this chapter I describe:
• The different behaviours which characterise the various roles that people take in a team.
• How you can better understand the roles and work with them to create an effective IT team.
Imagine you are a fly on the wall in a project meeting looking in at a high-performance team in an IT environment. What you will probably find is that it is easy to see what the team is doing, what they are working on and what is being said (the content of the meeting). You will also probably be aware of how the team is organising itself to carry out the ...