I wish to acknowledge:
Bruce Tuckman for his four stages of team development.
Elisabeth Kübler-Ross, On Death and Dying, Routledge, 2008.
Jon Katzenbach and Douglas Smith, The Wisdom of Teams, Harper Business Books, 1994.
R. Meredith Belbin, Management Teams: Why They Succeed and Fail, Butterworth Heinemann, 2nd edition, 2003.
Steve Macaulay, Cranfield School of Management, for his thoughts on conflict management.
Angeles Arrien for the ‘Lessons from Geese’, transcribed here from a speech given at the 1991 Organizational Development Network.