© Rashed A. Chowdhury 2021
R. A. ChowdhuryBuilding a Salesforce-Powered Front Officehttps://doi.org/10.1007/978-1-4842-6676-2_3

3. Opportunity

Rashed A. Chowdhury1  
(1)
Marietta, GA, USA
 

In the previous chapter, we had an overview of Leads, the Lead process, how to convert them to create an account, contact, and opportunity. We also covered Lead stages, how to qualify a Lead, and what action to take during each Lead stage. The following topics will be covered in this chapter:

  • Opportunity definition

  • Building an opportunity pipeline

  • Sales stages

  • Sales stage example

  • Challenges and trends

  • Leverage technology

What Is an Opportunity?

Within Salesforce, an Opportunity is an object representing a business transaction (or potential transaction). It is a business ...

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