The focus of this chapter is helping your team to see your value to them as a leader. This involves learning to listen more than speak, to ask rather than tell, to open doors so people can shine, becoming attuned to the unusual or unexpected and above all making sure credit for good things always lands in the right place.
WHY IS THIS IMPORTANT?
Many IT people get promoted to a leadership position because they are good at their current job and that job is likely to be a technical one. The role of a leader is, however, very different from that of a ‘doer’. Often IT people are expected to perform as a leader with little training, guidance or preparation and just to make this even more difficult, ...
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