© Abhishek Singh, Karthik Ramasubramanian, Shrey Shivam  2019
A. Singh et al.Building an Enterprise Chatbothttps://doi.org/10.1007/978-1-4842-5034-1_3

3. Chatbot Development Essentials

Abhishek Singh1 , Karthik Ramasubramanian1 and Shrey Shivam2
(1)
New Delhi, Delhi, India
(2)
Donegal, Donegal, Ireland
 

Chatbots need to have features that enable human-like conversations. The goal is to make a chatbot conversation more human and thus better than the menu-driven approach of modern apps. In the previous chapters, we discussed types of chatbots and the regulatory constraints to consider for an in-house-developed chatbot. In this chapter, we will discuss the simplified approach to building the integral components of chatbots. Later sections will introduce ...

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