Chatbots need to have features that enable human-like conversations. The goal is to make a chatbot conversation more human and thus better than the menu-driven approach of modern apps. In the previous chapters, we discussed types of chatbots and the regulatory constraints to consider for an in-house-developed chatbot. In this chapter, we will discuss the simplified approach to building the integral components of chatbots. Later sections will introduce ...
3. Chatbot Development Essentials
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