Chatbots are complete solutions and are created as an independent layer in any solution. The senior management also looks at chatbot functionalities and ROI as an independent entity. The focus on conversational technologies further demands a holistic view on chatbots from solution and business returns perspectives. In previous chapters, we demystified the essentials of developing a chatbot for a closed domain. In this chapter, we will focus on how to build ...
4. Building a Chatbot Solution
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