© Abhishek Singh, Karthik Ramasubramanian, Shrey Shivam  2019
A. Singh et al.Building an Enterprise Chatbothttps://doi.org/10.1007/978-1-4842-5034-1_4

4. Building a Chatbot Solution

Abhishek Singh1 , Karthik Ramasubramanian1 and Shrey Shivam2
(1)
New Delhi, Delhi, India
(2)
Donegal, Donegal, Ireland
 

Chatbots are complete solutions and are created as an independent layer in any solution. The senior management also looks at chatbot functionalities and ROI as an independent entity. The focus on conversational technologies further demands a holistic view on chatbots from solution and business returns perspectives. In previous chapters, we demystified the essentials of developing a chatbot for a closed domain. In this chapter, we will focus on how to build ...

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